| Client Testimonials
Michael Rhodes, American Modular
Technologies
Once again, I am astounded by you and your company's efficiency, professionalism,
and courtesy. You guys set the standard...and you can quote me on the site
if you want! :-)
Michele Wandrei, inThree Design Without TVCNet, I'd be bald! I very much appreciate your help in assisting me with my client's service question. You continue to amaze me! TVCNet was the best choice I could have made for my hosting. I'm a small account for you, but you take care of me and treat my clients as if I were your best account. Thanks again!
Scott Bridges, NB Hosting I can't begin to express how much I appreciate doing business with TVCNet. It is like a breath of fresh air. They are personable, available, and assistance oriented with a pleasant cooperative attitude. Moreover, they recognize our mutual business needs and goals as well as solutions for difficult circumstances when they arise. Solutions are never more than an email or telephone call away. This is true for me as an account service manager as well as my hosting account customers who get technical support even if I am unavailable although service managers are responsible for the technical and business interface with their hosting account customers. I know, I experienced just such a scenario. Jim Walker was there for me and my customer in a critical situation when I was unavailable.Needless to say, my customer was happy and satisfied and I still have them as my hosting account customer. If you want a positive business experience hosting web sites, become a Service Manager and start hosting your customers on TVCNet. Dirk Merkel, Managing Partner, Waferthin Web Works LLC After having worked with some of the well-known hosting companies in the industry, our expectations had been pretty low. That changed when we discovered TVCNet.We now don't have to worry about the basics anymore: server speed, pricing, and support. Instead, we can focus on expanding our business with the knowledge the the personal, timely, and competent support we get will help us meet the challenge successfully. I would like to add that I had a problem with a database on my dedicated server. Both Sachin and Orlando were instrumental in diagnosing the issue and formulating a solution. However, I have to extend my special gratitude to Orlando who really went the extra mile. Not only did he sacrifice his sleep by spending the better part of the night at the NOC installing disks, backing up data, & upgrading the OS. He was also extremely helpful with his advice and know-how. A good job all around. And he did it at no cost-- as a favor to me! What planet are you guys from? Andy Lambros
President, CyberWeb Thank you for the great service you provided us for the last year. You run a top-notch operation! If I hear of any people that need a good hosting solution I will definitely turn them onto you!
David Barnett
President, Mind Grind I continue to be impressed with the services you offer and, in particular, the BBS conversations and support of your developer community. Kudos to you for enabling and encouraging such and environment.
Terry Masline
President
Wright Communications You must be one of the few operations in the world where the price goes down and the service goes up--the price drop was a pleasant surprise, but I've come to expect the great service. After two years using your service I remain surprised that "Immediate" still remains the literal description of your responses to email. Thanks again
Shayne M Barr, Sierra Pacific Computer Services Kudos to Jim Walker and TVCNet. I am a small reseller, managing only a handful of web accounts as a side line to my usual computer service business. Jim Walker has never made me feel like the "little customer". Jim has always been readily available and helpful when I've had questions, even the stupid ones.While doing a throughput demonstration the other day, someone was looking over my shoulder. She claimed to have a GREAT host and was told it was one of the fastest available. Untill I compared the throughtput to ANY of my sites and hers. Her numbers were CONSISTENTLY 25% of what mine were. That's right, TVCNet servers 4 times faster than hers. We did it several times, just so she could be sure. HAHA, once hers is up for renewal, I think I'll have another customer. Kurt Chang
Service Manager, MeetChina.com You give the best Tech support in the World I've seen. Thank God we have a partner like you. Mr. Jaime G. Chanaga, CISSP CEO, http://www.iqthink.com It is with nostalgia that our firm moves our web servers in-house and leaves the TVCNET client family. We owe our success in no small part to TVCNET.com.We may leave the TVCNET client family for now, but will always recommend anyone that will listen to you. Thank you for your high professionalism, second to none! BigNoseBird.com External Site Testimonial regarding TVCNet Hardware. Kathy and Don Gillogly Owners YC2.NET/WriteTrack Publications Prior experience with other hosting companies has made it evident that the type of service we receive from this great crew of highly efficient people is a rare commodity. We appreciate it immensely and recognize the positive impact it has had on our ability to provide our own clients and customers with great service.The best hardware and software solutions in the world are useless if the people part of the equation is missing. Technical expertise when imparted grudgingly (if at all ) means nothing. We know - we've been that route with the "other guys" TVCNet's hosting plans and server performance are second to none; but even more important to us, Jim Walker and his tech support staff are without doubt the most customer service oriented group we've encountered since we've been in this business. Response time to any problems or questions that have arisen has been close to immediate even after-hours and on weekends. Thanks to all of you who never seem to hesitate to go the extra mile to find the solution and implement it with a smile. Thomas Pilicer
President, FCC International & PepperKraft When this professional team decided to start their own hosting service I was sad to see them go as we had build professional and personal relations while they worked for another well known hosting company. I was a bit skeptical to see another "small" hosting company start. I thought, "they will never match the monster services of the big guys." That was two years ago. Since then, we've also tried many other hosting companies and I was so wrong...I think it is their strong "Service AND Training" attitude that is the drive to TVCNet unmatched support, service update constancy, not to mention the strong tech guys behind the scene with whom you'll enjoy Working AND Learning. In this shaky money driven world, doesn't this motto sound a bit strange ... "Fair Pricing and billing - Honesty - Integrity..." You'll know exactly what it means when you work with TVC. I recommend TVC to anyone: from individual web designers to high end web development firms, and even hosting companies wishing to outsource their hosting needs. From virtual servers to dedicated servers you will find simply the best services. It is actually hard to believe it's possible at these prices, so if you are like me and can't believe it just try it. Here is the best of the best you can find in hosting standard today. It is only a matter of time before TVC gets the recognition they deserve in the hosting community. Greg Raymond, San Diego Web Design The services and EDUCATION we receive from the TVCNet program go far beyond the norm for this type of service. Not to mention that the ability to make a 100% (usually more) profit on hosting fees alone make me feel strongly that there is no excuse not to have a credit card on file with TVCNet. Lets face it, If you can't make ends meet as a TVCNet service manager, your in the wrong business! Dave Carlos, Julieta Jay Carlos DMD, Inc. One thing I would like to say is that you run a very professional organization. I have been more than pleased with the hosting, support, reliability, etc., we have had using TVCNet and will definitely be recommending you to anyone I know that is looking for a host. Philipp Steimle, SCNA I've been working as an international reseller with Jim Walker since 1998. Switching to TVCNet.com from a previous provider was the best decision I have ever made for me and my Clients.TVCNet's Hosting plans and server performance are excellent and new products and features are added regularly. The most reliable and competent service we have ever received from a hosting company, along with helpful tips from one of the Internet's top professionals have proven invaluable. The outstanding expertise, guaranteed fast response and support provided by TVCNet is second to none. TVCNet is our first recommendation for starting an Internet business. Our sincere thanks to Jim Walker and his staff. Stan Kaplan, President, STANZEEKAY Inc. Dear Rhonda, As you know, I was extremely hesitant to transfer my Web Hosting services from my "Mega-Hosting" company over to your "smaller" company. My main concern was, that since I work most nights - well into the next morning, I didn't want to lose my "24/7" telephone support.On, many, many, occasions, I found it necessary to use their telephone support, because the Sites were "down", or inaccessible for editing. I was always greeted by a very cheerful "technical support" representative who always had the same cheerful answer. "Yes, we are aware of the problem and our engineers are working on it. "No, I do not know the nature of the problem, nor do I know when it will be fixed." I finally reasoned that if THAT was considered "technical support", I could do without it, and that's when I switched my Site Hosting over to you. As you know, there have been very few occasions that I have found it necessary to use your technical support. You have kept my Sites on-line and working for me very nearly 100% of the time. "Mega-Company" came nowhere near your excellent record of performance. Last night, (at about 3AM) I tried to publish to one of my Sites and could not. I got in touch with YOUR technical support people. I was able to communicate directly with your engineering folks, not just a cheerful but clue less voice on the phone. Within about twenty minutes this minor problem was fixed and I was able to go on with my work. Now I am wondering just which is truly the "mega-company" and which is the "smaller company". Rhonda, you and your staff do a really super job in assisting me with every phase of my Web Site administration. I just want to say "Thanks", and that I am extremely happy that I left the "smaller company" and came over to you. Chris Giminez, Owner, Cyber Scriber Web Site Design I have done business with a dozen or so hosting services over the few years I have been in business. I have experienced high prices, poor customer service, slow response time to problems, excessive server down time, slow server speeds, slow set up.... I could go on. Jim Walker of TVCNet has somehow found a way to avoid all of these common shortcomings of a hosting company. I have been doing business with TVCNet since 1998 and have watched the tremendous growth of this company take place without the usual breakdown in service that many other companies would excuse as "growing pains".Providing a professional, reliable web site solution from development of the site to hosting is of utmost importance to me. Partnering with TVCNet as a hosting provider helps Cyber Scriber maintain the level of overall quality I demand. Finding this combination of excellent service, personal-speedy response to problems or questions, and reliability, while maintaining some of the lowest prices available in the industry is truly like finding a diamond in the rough. Rhonda Graham, Internet Marketing Solutions, Inc. It has been our pleasure to work with TVCNet.com. They have continually provided us with the services that our business requires in a fashion that far superseded our expectations. Since 1998 we have relied upon TVCNET.com for our hosting services, however - the engineers, the support personnel, and in particular - Jim Walker went above and beyond the normal call of duty in every instance. Having called upon Jim Walker as consultant, mentor, and mediator in situations that called for due diligence in order to obtain the end result, Jim Walker responded, reacted and resolved - literally, within moments.The end result has always been: All around customer satisfaction. Having become so familiar with the exceptional services and support of TVCNET.com it is with absolute confidence that I recommend their services to anyone and everyone. You can search the world over and never find such exceptional providers. Anya Shortridge, Webmaster, Ashes on the Sea I want to sincerely thank you for the high quality service you provide. The other testimonials I have read here only reinforce how I feel since joining TVCNET. I wanted to switch to TVCNET over 6 months ago. I am sorry I didn't do it back then. I had nothing but trouble at our old web hosting company. When there was a problem, the old host would not respond to email or telephone calls. And there were constant problems. I can't tell you how frustrating it was. Our business gets at least 50% of its customers through our web site, and it is SO important to have near 100% uptime (100% percent being impossible)!You know that commercial where it says "Oh what a relief it is!"? Well, that is precisely how I feel since coming over! You have made yourself available by telephone, email, and Instant Messaging, a feature of your service that I have found to be most helpful. It is such a relief to have a web host who answers my questions and helps out if I have a problem! There was even one night when I was up late working on my web site and I couldn't access it. You had someone working through the night to correct the problem, which was of course fixed in a very short time. Thank you! You are truly interested in people, which I believe is how you can provide such quality service. You are extremely knowledgeable in the Internet concepts and you stay current with changing technology. That really helps me, since I don't have the time it takes to stay on top of it all anymore. I just want to thank you again for all you have done and continue to do. Roberta Murray, TPS Web Engineering TVCNet must be the company that put the serve into servers! Have you ever been met with the reply "Yes, we can help you with that, but we'll charge you for it." from your server? Have you ever been met with that comment when you were just looking for an answer to a very basic simple question about the features or configuration of the server? Ever get so frustrated at your server that you considered quitting the business? You don't have to feel that way!I am amazed at the level of service that Jim Walker has provided since joining TVCNet. He puts up with what to many would be considered stupid questions without making a person feel like they should already know the answer. The ease of contact and level of support is something of real value to everyone. Being accessible to answer questions and always working to improve the services offered to customers, is something that can't be assigned a value. You may find a cheaper hosting company, but I highly doubt you can find one that is just as concerned with your success as you are, and provides the same level of service. If you are currently looking for hosting services, stop right here. Your search is over! Darrell King, Web Center Administration I'm writing this note because I believe unusual service and business efforts deserve recognition. TVCNet has been from Day One an example of everything I want in a hosting company: reliable, honest, competent, fast, available and, above all, unbelievably helpful.The attention to detail that has gone into the service policies of this company is incredible. See the online manuals, the convenient utilities such as the Lookup Tool, or try the chat and email response time to test this statement. All problems, even questions whose answers were ridiculously obvious (after the fact, of course), were addressed quickly and with courtesy... and they were solved. I thought ys Nehould see this comment from one of our clients: "You are right about TVCnet, it seems to work very well.
We have now been testing it for some time and it is at least as good as another provider I was using. When downloading large files it sometimes reach over 400 Kbyte/sec while another provider I was using rarely went over 50Kbyte/sec. What slows down some tvc-sites is external stats-requests but we cant blame tvc for that." This client is located in Sweden! Mark Hollerbaugh, Hollerbaugh & Associates, Inc. In the year and a half or so that I have had the pleasure of knowing and working with you, you've always had one central theme to our professional relationship. SERVICE!There's certainly no shortage of companies in the Internet Services business that give a lot of lip service to this concept. But try to call them, or send them a support email and see what happens. I'm delighted to report that you stand far above any other organization that I have dealt with. You bring new meaning to the phrase, "Practice what you Preach". The service and support at TVCNet are very simply THE BEST. Your knowledge and experience in the Internet business has been of tremendous value to me on numerous occasions. I just wanted to take a moment to say thanks, and wish you continued success with TVCNet. You can certainly count on my continued support. Valerio Gelpi, Guide 105 After careful research, Guide 105 chose TVCNet as its new hosting provider for its high performance and reliability. Since we moved our servers, we also discovered that not only the service was fast and reliable, but that TVCNet was offering much more than we expected (quite a surprise nowadays), including outstanding, proactive and personal technical support available in real time. Additionally the servers are constantly upgraded to the latest, proven technology, offering features like no other company in the business today.Having been with other hosting providers where their technology and customer service seemed to constantly degrade, I can say that TVCNet is a real find for anybody serious about business on the web. Joe Engleson, JE Web Design As a former Internetter customer, and now as a TVCNet customer and business partner, I can honestly say that TVCNet's support goes well beyond anything I've experienced with other service providers. In the years I've known Jim Walker, TVCNet Sales Manager, he's ALWAYS there to help when I've needed it, even when it turned out to be a trivial matter. (I mean, the guy doesn't ever take a break!)So long as I've got clients depending on me ... it's important that I have someone like Jim Walker and a service like TVCNet to depend on! Lisa Sutton
President
USA Media Websites Every web hosting company should strive to meet the standards that TVCNet has attained. FAST, DEPENDABLE, and PROFESSIONAL service, every time we need it. When you've been in business as long as we have here at USA Media Web sites you develop an "instinctive eye" for winning organizations. We honestly can't say enough GREAT things about TVCNet. We're proud to be an authorized TVCNet member. Sign On - You will see the difference.
Lawrence Stage
President MediaWeaver MediaWeaver is proud to be a business partner with TVCNet! Our clients demand fast and reliable Internet services to support their e-commerce and marketing efforts and TVCNet delivers. From TVCNet quick turnaround on initial setups to the exceptional high quality and timeliness of their technical support, we at MediaWeaver could not be more pleased with the services and the staff at TVCNet.
Mark Wills
Excalibur Data Solutions, Inc. I would just like to say thanks for the quick responses you have on support questions. I'm truly amazed at the speed of your customer service. Mark Wills
Excalibur Data Solutions, Inc.
Gerald C. Turry -
IL, U.S.A. It was a stroke of genius when Internet Athletics Scheduling selected TVCNet to do our web design. Our site is specific to the nuances of athletic administration, but your staff understood and helped to develop a site which promises to become the cutting edge in our industry. We have had nothing but high marks, since our on-line beginning a week ago. In the process of the design, you helped explain, and guide the development. The process was collaborative and the product is exceptional. We could not be happier. Your billing was not only fair, but it identified from the very beginning what kinds of fees would be involved and estimating quite closely to the finished work. We look forward to a long and profitable relationship with TVCNet. We invite your readers to see what. Gerald C. Turry, President
Internet Athletics Scheduling
Richard Riso -
CA U.S.A. We at Stand Out Designs cannot thank you enough for all of your help in developing our web-site. Your immediate response to any and all of our questions has been a tremendous service in the aid of having our web-site completed on time. I know personally, it may have taken me 2-3 times to finally understand the concept, but you stuck with us, giving us the information and knowledge needed. Your service is exemplary, and we look forward to our continued ongoing relationship. If anyone needs a personal referral, please don't hesitate to have them call or e-mail me anytime.
Sincerely,
Richard Riso
President, Stand Out Designs
phone 1 800 331 1914
or (619) 536-8744
fax (619) 536-8748
Darrell Glendenning -
CA U.S.A. You know, I am really impressed with how fast your server responds. Cafe Del Rio originally chose Cerfnet as our host because they were supposed to be the ultimate in high speed web hosting. Their exorbitant prices eventually became too much and while searching for a new host we came upon your web site. I was impressed with the amount of helpful information it contained and your prices were around one-fifth of what we were paying Cerfnet, so we decided to give you a try. I was immediately impressed with the level of service you provided. You went out of your way to keep us informed of the status of the domain transfer, as if we were your only customer, often even sending messages late at night and on weekends. I've continued to be impressed with the fact that service has remained as good as it started. Another thing I immediately noticed is that the site is quicker on your server than it ever dreamed of being on Cerfnet. It not only has a faster initial response, but transfers faster as well. It seems we had been paying five times as much for a host that has next to no customer service and is slower on top of that. Cerfnet's got nothing on you. You can be sure if anyone ever asks, there is only one hosting service I will recommend... the TVCNet. Thanks for everything. Darrell Glendenning
Cafe Del Rio Coffee
Thomas Guarino - tguarino@usmortgage.com-
Spring Valley, CA U.S.A. I have had hosting service with TVCNet.com since April, 1997. TVCNet has always been able to help me get the site up and running in a very smooth manner. I have been very satisfied with Jim Walker's expertise, grasp of the Web market, and his ability to correct any glitches (very few!) that appeared. His response time is excellent. If you are searching for a competent and responsive Host Server for your site, I highly recommend TVCNet.com! Thomas Guarino
U S Mortgage Company
Office: 858-644-2026
9960 Campo Rd, Ste 107
Fax: 858-644-1203
Spring Valley, CA 91977
California 1-800-531-5625
Jeffrey R. Weiss - info@hotlogo.com -
Newark, NJ U.S.A. Here are some of the many reasons I chose TVCNet.com and Jim Walker to "do my site"
1. He is a fine graphic artist who understands what "works" and what doesn't. He shuns the trite and the obvious.
2. Jim is an Internet and computer whiz who knows "everything" about the Internet and computers.
3. He is a person of high principle and is scrupulously fair and honest in his business dealings. He seems to get great pleasure out of his work, and therein, I suspect lies the secret of his success.
4. He has a lot of patience. I bombarded him with phone calls and E-Mail and he always took the time to respond in a positive and constructive manner.
5. His prices are extremely fair. There are a lot of hucksters out there selling cyber snake-oil. Jims' incredibly inclusive approach to his work makes the price he charges insignificant when weighed against the potential returns. I can recommend Jim Walker and his services to anyone who wants top flight, courteous cutting edge service. Jeffrey R. Weiss
Ramey Doss -
Oceanside, CA U.S.A. I have used TVCNet now for about six months. Before I had tried using other people and companies and I just wasn't satisfied with the results that I had received. I kept thinking to myself that someone had to be better than what I was getting for my money. And then I was referred to TVCNet. Well to make a long story short my search is over. Services have always been done on time, and the rates are the very best of any company that I have ever used. TVCNet has always solved every problem that I have had. Ramey Doss
Oceanside, CA
Jason Gold -
Warwick, RI U.S.A. Thank you for your services and professionalism. I truly appreciate the time you took to acquaint me with the ins and outs of the cgi scripts for my site. Your patience and dedication to my satisfaction are above and beyond what may be expected from people in your field. I will recommend you to anyone who I feel may need your services since I know they will be completely satisfied with your work. Again, thank you. Sincerely,
Jason Gold
President, Indelible Ink Publishing, Inc.
Ian Rosengarten -
La Jolla, CA U.S.A. Jim Walker has made my first small steps into cyberspace a smooth journey for me. As a consultant, speaker and writer on customer service, I would definitely rate him a 10! The service has been so good that I almost look forward to having new questions.
Shawn Perry -
San Marcos, CA U.S.A. I guess I owe a debt of gratitude to Jim Walker a.k.a. TVCNet, for guiding me through the early stages of my Internet career. Yes, one year after taking the plunge and learning Web development, I am now the Managing Editor of (http://www.tgc.com/webster.html) WEBster magazine an online magazine written for the Web development community. When I first logged on to the Web, Jim was the only person I spoke to who offered sincere assistance and advice. And this was merely over the phone. When we met for a couple of informal tutorials, he walked me through the process and explained the ins and outs of Web development in clear and concise laymen terms. Over the next few months, I would periodically give him a call, and he would help me over the next barrier. His personalized service is a big reason I've come rely and respect his expertise. And today, I'm working in a growing industry that seems to get bigger and better everyday.
Thanks Jim.
Dave Deavenport -
Toleeto Fasteners Intl I have been working with Jim Walker since 1997. As a customer service rep. at TVCNet, he helped me get my first web site up and running, not by doing it, but by showing me how, and that has allowed me to continually update and change my site at my convenience. I don't recall ever having a problem with my site being down. If I had a technical problem, as I did recently with a new e-mail form script, he helped me locate the problem and sent me the code to fix it myself within hours. Great service and extremely knowledgable-- what more could you want? Thank you for your great, consistent service
Richard F. Bannister -
Dublin, n/a Ireland TVCNet is a great web site hosting service. I have had almost no problems - and the few I have had were sorted out so quickly it was incredible.
Full marks!
Richard Attenberg -
San Diego, CA USA Jim Walker has been instrumental in all aspects of design, programming, layout, hosting, and general Internet strategy for my site. I has received prompt, accurate, professional advice; straight answers such as "Scanning & Manipulating a Graphic will take me approximately 20-30 minutes, this task will cost ****", that's what I like to hear.
I would wholeheartedly recommend their services, and will continue using them for all of my site development needs. Sincerely,
Richard Attenberg
Jeremiah Wood -
Colorado City, TX USA TVCNet is a great service provider and hosting service.
Anytime I have had a problem, they have responded quickly and helped me figure out all of my problems. They have wonderful equipment as well as reliable.
Bill Flowers - urbnwild@megalink.net - - "The real test of any technical service is the owner's ability to serve the NOVICE customer without taking advantage. Jim Walker has treated my company's needs with efficiency, timeliness ...and patience! His array of Internet services is both vast and reasonably priced. Jim "gets it"; He respects the customer, he answers his own phone, and he delivers what he promises: a superior product, with superior service. That's the straightest path to repeat business."
- -Bill Flowers
Owner/Executive Producer
URBANWILD PRODUCTIONS
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Hello, this is
Linus Torvalds, and I pronounce Linux as Linux!
